Shipping policy
Shipping Policy for Symbolic and Spiritual
At Symbolic and Spiritual, we are committed to providing a seamless shopping experience for our customers. Below is our detailed shipping policy to ensure transparency and clarity regarding how your orders will be delivered.
Processing Time
- Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays).
- Custom or Personalized Items: If your order includes custom or personalized items, please allow an additional 2-4 business days for processing.
You will receive a confirmation email once your order has been shipped, which will include tracking information.
Shipping Rates & Delivery Times
We offer the following shipping options:
-
Standard Shipping (Domestic):
- Cost: Free for orders over $50; $5.99 for orders under $50.
- Delivery Time: 3-7 business days.
-
Expedited Shipping (Domestic):
- Cost: $14.99 flat rate.
- Delivery Time: 2-3 business days.
-
International Shipping:
- Cost: Calculated at checkout based on destination and package weight.
- Delivery Time: 7-21 business days, depending on location and customs processing.
Please note: Delivery times are estimates and may vary due to factors beyond our control, such as postal delays or customs processing for international shipments.
Shipping Restrictions
- We currently ship to most countries worldwide. However, we are unable to ship to certain locations due to import restrictions or unreliable postal services.
- International customers are responsible for any customs fees, taxes, or import duties that may apply. Please check your country's import regulations before placing an order.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking information. You can use this information to monitor the status of your shipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at support@symbolicandspiritual.com with your order number and tracking information. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For any questions or concerns about your shipment, please contact our support team at support@symbolicandspiritual.com or call us at +1 7754654198
Thank you for choosing Symbolic and Spiritual! We are honored to be part of your spiritual journey.